How we are paid
On receiving your enquiry we invite you to come to our offices (or if this is not possible at your place of work or home) for a preliminary meeting. The purpose of this meeting is firstly to establish whether we are able to assist with your needs and help you meet your objectives, and secondly to discuss how we would be paid for our counsel and services once you have instructed us to proceed.
There is no charge for this preliminary meeting, and no obligation on either side.
We work on either a commission or a fee basis, or a combination of the two. Fees are either at our standard hourly rate or for a fixed fee basis for an agreed plan of work. At all times, we will ensure that you are fully aware of any costs involved, before a commitment is made.
Where we move on to implement the financial plan by arranging, for instance, a life policy or pension plan, we may be paid commission by the provider, usually an insurance company or an investment house for the successful placing of business. We will always tell you about any commission we earn, and it will be taken into account in working out our fee.
For mortgage advice you can choose how we are paid: you can either pay us a fee, usually of £350 upon completion of the mortgage application, or we can accept commission from the lender. However, we will discuss your preferences such as how we are paid when you ask us for our advice.
Your home may be repossessed if you do not keep up repayments on your mortgage.